Your data.
How we handle it.

Owner and contact details

The data controller is Franco Minus, operating under the name ARXE STUDIO, Viale Venezia 12, 39100 Bolzano, Italy. For information or to exercise your rights: info@arxe-studio.com.

Requests for information and quotes

We process the data you choose to send us: name, email, activity and role, requested service, indicative budget, project times and details. They can arrive from the form on this site, via email or from the contact forms of the Facebook and Instagram ads. The site form requires email and message; name and choice of service are optional. If you are coming from the calculator, the configuration shown is included in the request. The request is sent directly and you receive a receipt via email, without having to confirm a link. Do not send sensitive data or confidential information of third parties.

We use them to respond, understand needs and prepare or discuss a proposal. The legal basis is the execution of pre-contractual measures requested by you (art. 6.1.b GDPR); for company representatives, the legitimate interest in managing professional communication (art. 6.1.f). The provision is optional, but without contact details and essential information we cannot manage the request.

Sending a form does not involve subscribing to the newsletter. The contacts are not sold and are not used for further promotional campaigns without the conditions required by law. The evaluation of requests is carried out by people; we do not make exclusively automated decisions with legal effects.

Configurators shared via link

In the configurators for landing page proposals and other projects, your email is asked for before entering. Before accessing, a single-use code sent to the address entered verifies its availability. After verification, the address and access time are recorded and notified via email to ARXE Studio, to know that the recipient has opened the proposal path. The notification is shown on the home screen; the verification uses a code, without a confirmation link, and access does not constitute a request for a quote.

The choices and answers remain on the page during compilation. The Download proposal in PDF button transmits them to the ARXE server to generate the document, without sending emails or registering a commercial request. With Send proposal they are recorded and sent to ARXE Studio and to the address entered, with the PDF attached. The generated PDF is not published via a URL accessible to others. Accesses are distinct from proposals; neither involves a newsletter subscription. The data follows the retention times of the requests and the security measures described in this information.

Conservation

Requests without assignment are kept for the time necessary to manage and close the discussion, including the validity of any proposal. Upon closing, data no longer needed is deleted. If a contractual relationship arises, the necessary documents follow the applicable retention obligations. Any data necessary to protect a right is retained limited to this purpose and for the duration of the dispute or the applicable deadline.

Suppliers and recipients

The data is accessible to the owner, authorized persons and technical suppliers necessary for the management of the service: ARXE hosting, Cloudflare services, Google/Gmail mail and Brevo email sending. Advertising modules use Meta. Suppliers operate according to their roles and applicable agreements; Meta also processes the data of its users according to its own information.

Some suppliers also operate outside the European Economic Area. Any transfers must take place with the guarantees provided for by Chapter V GDPR, such as adequacy decisions or standard contractual clauses. To find out the guarantees applicable to your case you can write to us. Service information: Meta, Google, Cloudflare e Short.

Navigation and calculator

The calculator processes the estimate in your browser, without requiring contact details and without saving your choices in cookies or in your browser's storage space. The link to the Contact page contains option codes only; the downloaded summary remains on your device. The form transmits data to ARXE only when you press Send. The content of the question is not stored in cookies or localStorage and is not added to the URL; stays on the page during compilation. To protect the form we use the technical controls of the ARXE service, including request limits, a spam trap field and the rejection of submissions without details. Email links open your email program and do not send messages automatically.

Fonts, images and scripts are hosted alongside pages. The code on this site does not set cookies and does not integrate third-party analytics, advertising pixels, maps, embedded videos or chats. The features of Facebook and Instagram remain subject to their respective settings and policies.

Cookies and preferences

This site does not integrate profiling cookies, advertising pixels or visit analysis services. The banner is informative: Accept and Reject do not currently enable any optional tools. You can continue browsing even without making a choice.

To remember your choice we use exclusively the browser's local memory (localStorage), with the key arxe-studio:privacy-choice. Keep your choice, the version of the information and the registration and expiry dates for 6 months. It does not contain advertising identifiers or contact data and is not sent to the server. On the first visit after the deadline, the choice is eliminated and the banner is displayed again. If the browser prevents saving, the site remains usable and the banner may reappear on the next visit.

You can review your choice at any time with Cookie preferences in the footer, or delete the site data from your browser settings. The technical memory needed to remember a choice does not require consensus. Any future instruments with different purposes will be subject to new information and choices; this selection does not authorize them.

The provision and security of the site may involve technical data such as IP address, requests and logs. The processing responds to the legitimate interest in the functioning and protection of the service (art. 6.1.f). Conservation is limited to technical and security needs, except for the time necessary to ascertain and manage any incidents.

Your rights

In the cases provided for by the GDPR you can request access, rectification, cancellation, limitation and portability, or oppose processing based on legitimate interest. If processing is based on consent, you can revoke it without prejudice to what has already been carried out lawfully. Write to info@arxe-studio.com. You can also lodge a complaint at Guarantor for the protection of personal data or to the competent authority.